This is a recap of the other thread I wrote during the actual order and contains pretty much same stuff, but is combined to one post and refined to a form which focuses to review the vendor, yourdoll.com
It was start of new year again and it seemed as great moment for me to get some company for Jenny, whom arrived from UFD about an year ago. She had been great and was doing really fine, but felt bit lonely now and then. We agreed that getting her a friend, specially if it was the one I had been secretly eyeballing since dunno how many years, would be ok.
…so without further delays I went to browse interwebs, TDF and wmdolls official site to figure out where to get this doll I was looking for. As I live in Europe, certain things are sometimes bit more trickier than they are for US or Asian customers. Obviously TDF was the place which provided the answer rather fast and directed me to yourdoll.com.
At the time I purchased the doll, yourdoll had really awesome deals going on, but mainly for US customers only. However as European I still got really great deal by using The Doll Forum’s magical powers and typing in code ‘TDFLOVE’ while completing the order. So… story of 140D WM Doll Lara with EVO-skeleton had started and her journey began in end of assembly line some time later.
What comes to my interaction with yourdoll, it was smooth sailing from the start. Their sales rep Mia is very friendly and helped me out with some doll color choices, so that Lara would better match the marketing photos. Thankfully I skipped my original idea of ordering the doll directly from wmdolls official site, as I thought I knew what I wanted Mia also provided enough information for me to feel safe to pay with really risky bank transfer method, as for some reason I wasn’t given option to use credit card or paypal. Their site generally accepts both, so this most likely has something to do with me being European again… dunno… Seen this happen with some other sites too and just have to deal with it. After verifying some details from Mia, the actual bank transfer went thru in day or two without problems and Mia confirmed almost instantly that they have received the funds. This happened during weekend, so couldn’t ask for better customer service.
I got the factory photos only 8 days later, which was really positive surprise. Honestly I was expecting, that Lara would not materialize to this dimension before Chinese new year and their holidays were over, but seems like she made it thru before those even started. Still can’t believe how fast the process was. I exchanged few emails with Mia (from yourdoll) regarding the shipment and 4-5 days later I got the tracking number from courier company. This was happening during the covid time, so I should feel extra lucky that there were no greater delays there.
Lara was flying a lot during next few days and courier company contacted me to acquire some simple personal details to take care of the customs for my behalf. Just some simple sms/email exchange that took maybe 2 minutes of my time and could be handled with phone. That went really smoothly. It was nice to see that yourdoll played it safe and gave me courier delivery time estimate of 3-4 weeks. Actual delivery took only 1 week. This is exactly how it should always go. If they had told me that courier will deliver the shipment in 2 weeks and it would have actually taken 3 or 4, I would have been quite worried. Opposite way around – just a very positive surprise. Thumbs up for that too.
When Lara arrived, factory box had no visual damage and doll was protected extremely well inside it. Under the actual cardboard box, all sides were covered with 3cm thick foam and that was padded with really soft cloth. Her hands and feet had some extra protection and head was secured between her legs as usually. There was also extra foam triangle between her legs so they couldn’t really move anywhere during the shipment. Both ends of the box were secured with 8cm thick foam, so neck or feet had no change poking holes to end of the box.
Inside the box I found positive surprises in form of 3 wigs, upgraded standing bolts (new bolts with plastic caps on them), hanging hook, xmas bunny costume, quite sexy nightie+shirt+belt+panty combo, 2 pairs of extra eyes, stretchy rubber shoes which I believe are very good for shower, wig comb, usb powered heating device (plastic kind), douche for cleaning, white cloves, soft white blanket and obviously the manual. I would have loved to see also some small TPE test piece somewhere, but with this amount of extras, can’t really complain about that
I would like to give big thanks to yourdoll. They had very nice customer service, delivered more than I ordered and did that in a fraction of the time I was expecting. Couldn’t ask for more. 10/10 and 1 extra heart to Mia
(Further updates about Lara’s journey go to WM’s subforum.)
**This review is posted on The Doll Forum by Yourdoll’s customer – GM. We get authorized to post on Yourdoll.com. To view the original post, please click here.**